Shipping Policy

Shipping Policy - The Basics

At JAROK, we are committed to delivering your orders with care while staying true to our mission of sustainability. To minimize our environmental impact, we have partnered with sustainable logistics brands to ensure eco-friendly packaging and shipping practices.

1. Shipping Areas

Currently, we ship orders within India only.
International shipping will be introduced soon as we expand our reach. Stay tuned for updates!

2. Sustainable Shipping Partners

As part of our sustainability promise, JAROK collaborates with logistics partners that share our values:

Eco-Friendly Logistics: Our partners prioritize carbon-neutral delivery options and green practices.
Minimal Packaging Waste: We use biodegradable, recyclable, or reusable materials for all shipments to reduce waste.

By choosing JAROK, you are contributing to a greener, cleaner planet.

3. Shipping Charges

Standard Shipping: ₹50 for orders below ₹1,000.
Free Shipping: On all orders above ₹1,000.

Please note: Shipping charges may vary for special promotions or bulk orders.

4. Estimated Delivery Times

Metro Cities: 3-5 business days.
Other Locations: 5-7 business days.

Delivery times may vary depending on your location, order size, and unforeseen circumstances (e.g., natural delays).

5. Order Processing

All orders are processed within 1-2 business days after confirmation.
Once shipped, you will receive an email or SMS with your tracking details to monitor the delivery progress.

6. Packaging

JAROK ensures that all packaging is:

Biodegradable or recyclable.
Designed to minimize waste and environmental impact.
Free from single-use plastics wherever possible.

7. Delivery Issues

If you face any issues with delivery, such as delays or damaged packages, please contact us immediately at:
📧 Email: info@arforearth.org
We will work closely with our logistics partners to resolve your concerns quickly.

8. Returns and Refunds

Please note that JAROK does not offer returns, refunds, or exchanges at this time. We encourage you to review product details carefully before making a purchase.

9. Sustainable Future

By choosing JAROK, you are not just purchasing skincare—you are becoming a part of a movement for conscious living and environmental responsibility.

Thank you for helping us make a difference!